What are the default retryable reason codes for BYOC Cloud and Genesys Cloud Voice?
BYOC Premises allows you to configure two types of retryable codes: Retryable Reason Codes and Retryable Cause Codes. But, neither BYOC Cloud nor Genesys Cloud Voice have customer configurable retryable codes.
However, both BYOC Cloud and Genesys Cloud Voice have a set of default retry/failover codes. BYOC Cloud and Genesys Cloud Voice will failover on SIP 404 and retry/failover on SIP 408/5xx codes.
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