How can I tell what region I am in?

If you are not sure what region you are in, there are two ways to find out:

The URL that you use to log in to Genesys Cloud is region-specific. Each Genesys Cloud log in URL and region is identified on the Core tab of the AWS regions for Genesys Cloud article.

For example, if your login URL is https://login.usw2.pure.cloud, then you are in the Americas (US West) region.