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Collaborate for iOS: downloads and updates

Where can I download the desktop and mobile apps?

You can download Collaborate for iOS from the App store. Search for Genesys Cloud Collaborate.

For more information about the Genesys Cloud desktop app, see the Genesys Cloud Resource Center.

How can I check for available updates for Collaborate for iOS?

To check the version of the Genesys Cloud mobile app that you have, do the following:

  1. Tap Menu and select Settings.
  2. Compare the version to the one available from the App Store.

Are some features unavailable in Collaborate for iOS that are available for other apps?

Yes. By design, Collaborate for iOS has a limited set of the browser and desktop app features.

For a comprehensive list of supported features, see the description in the App Store.