FAQs: Genesys Cloud Software as a Service (SaaS)
How can I compare Genesys Cloud capabilities?
You can see the Expanded Plan comparison on the Genesys website. For more information, see the Expanded Plan Comparison.
What plans are available with Genesys Cloud?
You can see the available plans on the Genesys website. For more information, see Genesys Cloud pricing.
How can I check for outages, availability, and the system status of Genesys Cloud?
Click the link below for Genesys Cloud’s operational, system availability, incident, and outage information. Use the Subscribe to Updates button to receive status updates through email, SMS notifications, or RSS or Atom feeds.