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About the Resource Center

FAQs: Evaluations

How can I compare Genesys Cloud capabilities?

You can see the Expanded Plan comparison on the Genesys website. For more information, see the Expanded Plan Comparison

Can I cancel the free service at any time?

Yes. We will remove your organization after a period of inactivity.

Does all our data move with us from the trial to the paid version?

Yes. Your data stays within your organization as you upgrade and add more services. 

How long do we have to evaluate the product?

Trials are available for a limited time.

Can we evaluate the product for free before using it?

If you would like to request a trial of Genesys Cloud, visit About GCXNow free trials. Trials are subject to geographic restrictions.