Genesys Cloud – Unified Communication & Collaboration tag
List of the Genesys Cloud release notes that include the unified communication & collaboration release notes tag.
Employee productivity
- Streamlined navigation and information architecture update
- Architect workflows triggered from Outlook Calendar events
Self service and automation
- List type string attribute in rule-based decisions
Deprecations
- Deprecation: BYOC Premises—Customer VM Solution
- Deprecation: Windows 10 OS support for the Genesys Cloud Background Assistant (GCBA)
- Deprecation: Windows 10 OS support for the desktop app