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Genesys Cloud – April 2018

List of the Genesys Cloud release notes published in April 2018.

April 25, 2018Click to collapse

Communicate

Introducing BYOC (Bring Your Own Carrier)

Contact center

Collapse and expand actions in Architect
Transfer calls to queue permission
Omnichannel interaction history for external contacts licensing

April 18, 2018Click to expand

April 11, 2018Click to expand

April 4, 2018Click to expand