Genesys Cloud FedRAMP Region – 2025 October
List of the Genesys Cloud FedRAMP Region release notes published in October 2025.
Employee productivity
- Streamlined navigation and information architecture update
- Architect workflows triggered from Outlook Calendar events
Deprecations
- Deprecation: Windows 10 OS support for the Genesys Cloud Background Assistant (GCBA)
- Deprecation: Windows 10 OS support for the desktop app