View and edit profile modes overview

AI-generated summary

Genesys Cloud provides two profile modes: Edit Mode and Public Profile. In Edit Mode, users can view and edit their full profile. To enter Edit Mode, users click "View Edit Mode" in the upper right of their profile. The Public Profile shows the public view of a user's profile. To view the Public Profile, users click "View Public Profile" in the upper right. The Public Profile hides some profile sections visible in Edit Mode.

Your profile has two modes or states:

Edit Mode
Public Profile

To enter edit mode, to the upper right of your profile, click View Edit Mode .

To view the public view of your profile, to the upper right of your profile, click View Public Profile.

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