Step 7: Business review
Series: Getting started with Genesys Cloud
Previous suggested step: Step 6: Go Live
This step will help you and your organization verify your preferences and potential growth outcomes for feature you are going live with in Genesys Cloud. You can also review our Use case library for further understanding of what your Genesys Cloud Org can support.
| Who | What |
|---|---|
| Business preference and capability interestsPlease verify and update your Business preferences and Capability interest in your profile. This will allow Genesys to keep you and your company up to date on all applicable features and updates that apply to your interests. For more information, see Orchestration. |
| Experience Orchestration PlanCustomer Success Manager will schedule an Experience Orchestration Plan review once you have started to use Genesys Cloud in production. |
| Genesys Cloud use case libraryUse cases describe enhanced customer experience solutions with Genesys Cloud that meet real-world business needs. For more information, see About Genesys Cloud Use Cases. |
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