Requirements for the AWS S3 recording bulk action integration
The following sections list the requirements for AWS S3 recording bulk action integration.
An AWS S3 bucket.
Note: If the S3 bucket is not in the same region as your Genesys Cloud organization, an Amazon S3 data transfer cost may be incurred. For more information, see AWS regions for Genesys Cloud and Amazon S3 pricing.
The following permissions (at a minimum) selected for the administrator of the integration and actions:
Notes:
Depending on where you access the permissions in Genesys Cloud, the permission names appear in different formats.
Instead of selecting individual integrations > action permissions, select Integrations > Action > All permission. This permission grants administrators access to all permissions—current and future—involving actions.
Integrations > Integration > Edit and View
The following permissions allow administrators to edit and view integrations.
Integrations > Action > Add, Delete, Edit, Execute, and View
The following permissions allow administrators to add, delete, edit, test, and view custom actions.