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Radio button script component

Radio buttons allow the user to select one option from a set of choices.

  1. Click Radio Button on the component toolbar. 
  2. Change the Text property to replace “Label” with a better description. To optionally embed the value of a variable, click Create New Variable .
  3. To add more radio buttons to the page, repeat steps 1 and 2.
  4. With a radio button selected, click Advanced. Below Value, select a string variable. When the user clicks this button at run time, the variable stores a unique value. If necessary, click Create New Variable to define a new variable.
    Note: Assign the same Value variable to all radio buttons in a set.
  5. Type a unique string in the Selected Value Text box. This text indicates the selection made by the agent.
  6. Optionally, assign an action to run when an agent clicks the radio button. On the Advanced tab, under Change Action, click No Action Selected.
    Note: Change actions assigned to radio buttons run every time that the value of the variable assigned to the radio button changes. For example, if four radio buttons are part of a set that is associated with the same variable, then all four change actions attempt to run every time an agent selects any of the four buttons in the set. Therefore, we recommend using custom actions with radio buttons instead of assigning a different change action to each radio button.
  7. Optionally, set other properties.

Common

Layout

Advanced

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