Post-contact rules for digital campaigns
Post-contact rule conditions are evaluated after a message is sent. Post-contact actions can update contact columns or append the contact’s address, with or without an expiration date, to the campaign’s first designated DNC list.
| When | Test to see if | Comparator | Value | Perform action if condition | Action |
|---|---|---|---|---|---|
After a message is sent | contact address, contact contact address type, contact column, last result by column, or last result overall | begins with, contains, ends with, is, or equals | my value | is met (Invert Condition = No) or is not met (Invert Condition = Yes) An inverted condition performs an action when the condition is not met. | Append to DNC list, Mark contact address uncontactable, Mark contact uncontactable, or Update contact column |
Set Rule Category to Post-Contact | Set Rule Condition to one of the above | Select a comparison operator | Type or select a value | (Optional) Use the toggle to invert the condition. | Select an Action Type |
[NEXT] Was this article helpful?
Get user feedback about articles.