My Assigned Evaluations view

The My Assigned Evaluations view allows evaluators to track and manage the evaluations assigned to them. This view helps the evaluators prioritize their workload and track the status of the completed evaluations across a specific time range.

To view all interactions assigned to you within the selected date range, click Performance > Workspace > My Performance> My Assigned Evaluations. 

To view all interactions assigned to you within the selected date range, click Menu > Analytics > Analytics Workspace > My Performance> My Assigned Evaluations. 

This view includes the following sections:

• Interactions Needing Attention: Displays evaluations that are assigned but not yet completed. To view the detailed information about a particular evaluation, click the link under the assigned date/time column. 
• Completed Interactions: Displays evaluations that are completed and released.You can view details of completed interactions, including agent name, evaluation form, score, and calibration status.

Available columns

To view the available columns, see My Assigned Evaluations view section in the View available columns in performance views by category article.

To view the consolidated list of available columns in the performance views, see Consolidated view of available columns in performance views.

To view the list of available columns in the performance views by category, see View available columns in performance views by category.

Customize the view

To show only certain data, customize the view.

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