Log out of phone in Genesys Cloud CX Utility
To log out of a phone, click the Logout of Station icon next to the current selected station. After you log out, the phone is saved as the previous station for easy access.
Note: To log out of a phone while on queue status, you must have the Telephony > Station > Disassociate Self permission assigned to your profile. Else, you need to go off the queue and then attempt to log out of the phone.
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