Genesys Cloud Voice providers
The tables in this article identify the countries where Genesys Cloud Voice services are available and lists the corresponding Genesys affiliate responsible for providing in-country telecommunications / GCV services.
If you purchase numbers with country codes from one of the following APAC countries, then you can find the Genesys affiliate that provides telecommunications services for that country in the adjacent column.
| Country | Genesys affiliate |
|---|---|
| Australia | Genesys Cloud Services, BV |
| Hong Kong | Genesys Cloud Services, BV |
| Indonesia | Genesys Cloud Services, BV |
| Japan | Genesys Cloud Services Kabushiki Kaisha |
| New Zealand | Genesys Cloud Services, BV |
| Singapore | Genesys Cloud Services Singapore Pte. Ltd |
| South Korea | Genesys Cloud Services, BV |
| Thailand | Genesys Cloud Services, BV |
If you purchase numbers with a Canadian area code, then the Genesys affiliate that provides telecommunications services is Genesys Cloud Services Corp.
If you purchase numbers with country codes from the following EMEA countries, then you can find the Genesys affiliate that provides telecommunications services for that country in the adjacent column.
| Country | Genesys affiliate |
|---|---|
| Austria | Genesys Cloud Services, BV |
| Belgium | Genesys Cloud Services, BV |
| Croatia | Genesys Cloud Services, BV |
| Cyprus | Genesys Cloud Services, BV |
| Czech Republic | Genesys Cloud Services, BV |
| Denmark | Genesys Cloud Services, BV |
| Finland | Genesys Cloud Services, BV |
| France | Genesys Cloud Services, BV |
| Germany | Genesys Cloud Services, BV |
| Greece | Genesys Cloud Services, BV |
| Hungary | Genesys Cloud Services, BV |
| Ireland | Genesys Cloud Services, BV |
| Israel | Genesys Cloud Services, BV |
| Italy | Genesys Cloud Services, BV |
| Latvia | Genesys Cloud Services, BV |
| Lithuania | Genesys Cloud Services, BV |
| Netherlands | Genesys Cloud Services, BV |
| Norway | Genesys Cloud Services, BV |
| Poland | Genesys Cloud Services, BV |
| Portugal | Genesys Cloud Services, BV |
| Romania | Genesys Cloud Services, BV |
| Slovakia | Genesys Cloud Services, BV |
| South Africa | Genesys Cloud Services, BV |
| Spain | Genesys Cloud Services, BV |
| Sweden | Genesys Cloud Services, BV |
| Switzerland | Genesys Cloud Services, BV |
| United Kingdom | Genesys Europe BV |
If you purchase numbers with country codes from the following LATAM countries, then you can find the Genesys affiliate that provides telecommunications services for that country in the adjacent column.
| Country | Genesys affiliate |
|---|---|
| Argentina | Genesys Cloud Services, BV |
| Brazil | Genesys Cloud Services, BV |
| Chile | Genesys Cloud Services, BV |
| Colombia | Genesys Cloud Services, BV |
| Dominican Republic | Genesys Cloud Services, BV |
| El Salvador | Genesys Cloud Services, BV |
| Mexico | Genesys Telecommunications Laboratories SRLCV |
| Panama | Genesys Cloud Services, BV |
| Peru | Genesys Cloud Services, BV |
If you purchase numbers with country codes from the US or one of the following US territories, then you can find the Genesys affiliate that provides telecommunications services for the US or US territory in the adjacent column.
| US / US territory | Genesys affiliate |
|---|---|
| United States | Genesys Telecom US, Inc. |
| Guam | Genesys Cloud Services, BV |
| N. Mariana Islands | Genesys Cloud Services, BV |
| Puerto Rico | Genesys Cloud Services, BV |
| US Virgin Islands | Genesys Cloud Services, BV |
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