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Format the header and footer in a customer survey form

    When you create a customer survey form, use markdown to format the text in a survey form’s header and footer. 

    • Use inline formatting for words within a line or paragraph.
    • Use image formatting to add images.
    • Use paragraph formatting for the whole paragraph.


    Note: To avoid markdown formatting when using the special characters, use a backslash (\) before the markdown. For example, type \**bold text** to display **bold text** in the header or footer instead of bold text
    Note: Genesys Cloud does not support standard markup language in survey forms for voice survey flows.