Edit a role

The Edit Role page lets you configure the name, description, and permissions for a role.

Control	Action
Name field	Specifies the name of the role on the Manage Roles and Permissions page.
Description field	Describes the purpose of the group.

Control	Action
Show Permissions radio buttons	Specifies which permissions are visible in the list: All permissions available in the organization Only permissions assigned to users
Permission search field	Filters the list by keywords in the permission name.
Description search field	Filters the list by keywords in the role description.
Permissions check boxes	Provides sets of permissions to assign to the role.
License	The license required to use the role.
Conditions	Whether or not you can set conditional parameters for the permission.
Unused	Identifies unused permissions for a role.
Division Aware	Indicates whether the permissions only apply to objects that are in divisions in which users have been granted the role.

Notes:

You can manually add new permissions to the default role.
If you have selected to backfill roles with new permissions automatically, then Genesys Cloud assigns permissions automatically for new features as they become available.
To restore the original permission settings for a default role, click Restore Default Role. When you select this option, the system displays the number of users affected by this action. The number includes members paired with authorized organizations.
When a broader permission is divided into more specific ones, the original permission is replaced with the current new set of permissions. For example, if an existing permission to manage a widget is divided in to view widget and edit widget, then the original manage widget permission is replaced by the two granular permissions.
It can take up to five minutes for permission updates to make their way through Genesys Cloud and take effect.

Click Admin.
Under People and Permissions, click Roles and Permissions.
Click Menu > User Management > Roles and Permissions.
Search for or navigate to the role you want to edit.
Click More.
Click Edit Role.
On the Roles tab, do the following:
- Enter a new name for the role in the Name field if needed.
- Enter details about the purpose of the role in the Description field.
On the View Permissions tab, under Permissions click a category to expand it and do the following:
- To add permissions, enable the check box.
- To remove a permission, clear the check box.
Click Save.

[NEXT] Was this article helpful?

Get user feedback about articles.