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About the Resource Center

Change the default country code

Change the country code that Genesys Cloud uses when you add phone numbers. By default, this value is “United States.” To set a different country code:

  1. Click Admin.
  2. Under Account Settings, click Organization Settings.
  3. Click Menu > Account > Organization.
  4. Click the Settings tab.
  5. Under Default Country Code, select a country code.
  6. Click Save.