Addenda and exhibits for Genesys Cloud Voice services

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Genesys Cloud Voice services provide capabilities for voice communications, including phone numbers, call routing, IVR, and call recording. Key features include number provisioning, call control, contact center integration, self-service applications, and analytics. The service is available in countries like Canada, United States, United Kingdom, Ireland, and others in EMEA, with specific terms per region. Exhibits detail service terms, SLA, security, and other legal and regulatory specifics.