A trunk is a telecommunications circuit from a carrier to a Genesys Cloud telephony connection. There are two types of trunks: external trunks and phone trunks.
Configuring an external trunk requires some advanced planning.
There are three types of external trunks in Genesys Cloud: BYOC Carrier and BYOC PBX, which you use in a BYOC Cloud telephony connection, and External SIP, which you use in a BYOC Premises telephony connection.
There are three types of external trunks in Genesys Cloud: BYOC Carrier and BYOC PBX, which you use in a BYOC Cloud telephony connection, and External SIP, which you use in a BYOC Premises telephony connection.
There are two types of phone trunks that you can use in Genesys Cloud: SIP and WebRTC.
There are two types of phone trunks that you can use in Genesys Cloud: SIP and WebRTC.
If you have questions or need more information about any of the settings for External or Phone trunks, you can investigate these references to learn more.
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