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Genesys Cloud Edge Mini v1 technical specifications

Genesys no longer sells the Genesys Cloud Edge Mini v1. However, we still provide support for this appliance.

High performance compact Edge

Edge Mini is the fastest compact Edge, with the most storage.

The Genesys Cloud Edge Mini supports up to 75 concurrent calls with full recording/compression/TLS/SRTP enabled. This small-form-factor appliance is ideal for Genesys Cloud telephony for small businesses. An Edge appliance provides SIP gateway, SIP proxy, media server, call brokering, phone provisioning, and disaster recovery on a single hardware device. See Features an Edge provides.

NoteEdge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.
  • You can combine any of the Edge Standards: (v1, v2, and v3) with each other. 
  • You can combine any of the Edge Minis (v1 and v2) with each other.
  • You can only combine the Edge Micro with other Edge Micros.

For more information, see Concurrent call capacity for Edge models.

Part NumberTH-900-PCEDGE-2120200
Model NumberARK-1550-S9A1E
PlatformAdvantech ARK-1550
CPUIntel i5-4300U Dual Core
RAM8GB RAM
Hard Drive(s)512GB SSD x 1
Concurrent Call Capacity

75 calls using TLS and Opus recording

Physical and operational specifications

Dimensions (HxWxD)

46.6  x  223  x  133.0 mm

(1.81  x  8.69 x 5.18 inches

Weight (approx.)1.9 kg (4.18 lbs)
Operating TemperatureWith extended temperature SSD/mSATA/RAM : -20 to 55° C with 0.7m/s air flow
With standard temperature HDD/SSD/mSATA/RAM peripherals: 0 to 40° C with 0.7m/s air flow
Storage Temperature-40 to 85°C (-40 to 185°F)
Relative Humidity95% @ 40° C (non-condensing)
Vibration During Operation3 Grms, IEC 60068-2-64, random, 5 ~ 500 Hz, 1 hr/axis
Shock During Operation30G, IEC 60068-2-27, half sine, 11 ms duration
BTU Rating235 BTU/hr
Min. Power Input (System)DC 12V / 5A / 60W
Power ConsumptionBurn-in test (Full Loading): 16.8W (Core i5)
OS Idle mode (Typical): 2.64W (Core i5)
Power Supply (AC Input)100-240V~, 1.5A, 50-60Hz
Power Supply (DC Output)12.0V – 5.0A MAX
EthernetLAN #1 10/100/1000 Mbps Intel I218 GbE
LAN #2 10/100/1000 Mbps Intel I210 GbE
USB Interface2 x USB 2.0
2 x USB 3.0
Storage Drive Bay1 x 2.5″ SATA drive bay
Warranty3-year Advanced Product Replacement

Genesys reserves the right to change specifications and product descriptions at any time, without notice.

Copyright © 2017 Genesys. PCE REV: 081816