Find your phone’s configuration settings
AI-generated summary
Genesys Cloud provides a resource center to help users locate and customize the configuration settings for their specific phone model, including AudioCodes, Genesys, Poly/Polycom, and Poly CCX models. It lists reference articles for popular models like Polycom SoundPoint IP phones, Polycom VVX phones, Polycom RealPresence Trio, and others, detailing all available settings to customize each phone's configuration. The resource center aims to make it easy to optimize and personalize phones to meet an organization's unique needs.
Locate your AudioCodes, Genesys, or Poly/Polycom phone model and follow the link to find the reference article that lists all the settings for customizing that phone’s configuration.
Note: Media tier Version 1.0.0.18140 or later is required for Poly Edge E Series phones. For more information, see Media Tier release notes.
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