Professional Services agreement

Schedules

Genesys’ provision of certain, optional professional services are subject to additional terms, as set forth in the Schedules listed below:

Modified date (YYYY-MM-DD)	Revision
2025-04-16	Uploaded all agreements with updated headers.
2024-03-19	Uploaded the most recent Schedule A: CAS document.
2024-02-14	Update to Schedule D: Professional Services Agreement
2024-01-10	Update to Schedule D: Technical Account Manager Services.
2023-12-20	Update to Schedule D preamble and Section 8 to clarify terms and ordering terms.
2023-08-16	Update to Schedule D, Section 3b: Discounts negotiated for Professional Services do not apply to TAM services.
2023-08-02	Addition of Schedule D: Technical Account Manager Services.

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