Step 3: Build and develop
Series: Getting started with Genesys Cloud
Previous suggested step: Step 2: Alignment
Next suggested step: Step 4: Onboarding best practices and learnings
Resources to focus on Genesys Cloud configuration and development. Network Readiness, Developer Blueprints, and Administrative best practices are included. Whether you are a new customer or just new to Genesys Cloud at your company, staying informed with these tools enables an efficient and agile environment.
| Who | What |
|---|---|
| Genesys Cloud administrator | Network readiness testDetailed instructions on how to run and interpret the results provided by the Genesys Cloud Network Readiness Assessment tool. For more information, see Run the Genesys Cloud Network Readiness Assessment. |
| Feature videosContains tips and common questions explained in videos. Short tracks are short videos designed to walk you through Genesys Cloud product feature best practices. Short track video library Technical TAM Studio videos with configuration tips. |
| Genesys Cloud communityJoin a global community of Genesys customers, partners and employees to share, solve and make progress. Connect with fellow orchestrators in a collaborative space to share ideas, celebrate milestones, and find support every step of the way.
For more information, see Genesys Cloud Community Home. |
| Developer Center and blueprintsFind resources such as code samples, tutorials, and tools to help integrate Genesys Cloud into your contact center. Explore Genesys Cloud Developer Center. Genesys Cloud Developer Center blueprints provide detailed instructions and open source code repositories to assist developers in jump-starting their custom integrations with third-party products and complex solutions within Genesys Cloud. |
| Professional ServicesThere are many ways to get started with Genesys Cloud. Professional Services offers a vareity of packages to assist with your deployment. From the self-starters who do not need much help, to organizations requiring dedicated assistance via an ongoing engagement. For more information, see About Professional Services. |
| Genesys Cloud Administrator, Project Manager, Business ChampionGet detailed information about the cloud-based technologies that Genesys Cloud leverages. For more information, see About architecture, technology, and continuous delivery. |
| App FoundryAppFoundry is a marketplace of solutions that offers Genesys customers a curated selection of integrations and applications to help create great customer experiences.Discover, research, and connect with a broad range of customer service applications, integrations, and services that address your unique needs. Browse AppFoundry. |
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