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About the Resource Center

Enable Access Policies

You can create access policies in Genesys Cloud for your organization and modify its enforcement based on your changing business needs. In the Policies tab, the Enabled column displays all active policies with a tick

To enable an existing access policy for your organization, do the following:

  1. Edit the access policy.
  2. To enable the access policy, turn on the Enable policy toggle button to Yes.  You can also enable an access policy when you’re creating it.
  3.  Click Save.