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About the Resource Center

Enable Collaborate chat message pinning

To ensure that important chat messages get the attention that they need, Collaborate message pinning allows you to pin up to five messages in a chat room. To enable message pinning for your organization, follow these steps:

  1. Click Admin.
  2. Under Account Settings, click Organization Settings.
  3. Click the Settings tab.
  4. Under Security & Compliance, turn on Enable pinning messages.
    Note: To disable message pinning, turn off Enable pinning messages.
  5. Click Save.