Skip to main content
About the Resource Center

Genesys Cloud Edge Mini v2 technical specifications

High performance compact Edge

The Genesys Cloud Edge Mini v2 supports up to 100 concurrent calls with full recording/compression/TLS/SRTP enabled. This small-form-factor appliance is ideal for Genesys Cloud telephony for small businesses. An Edge appliance provides SIP gateway, SIP proxy, media server, call brokering, phone provisioning, and disaster recovery on a single hardware device. See Features an Edge provides.

NoteEdge redundancy requires multiple Edges within a site. You can only combine Edges that have a similar call capacity.
  • You can combine any of the Edge Standards: (v1, v2, and v3) with each other. 
  • You can combine any of the Edge Minis (v1 and v2) with each other.
  • You can only combine the Edge Micro with other Edge Micros.

For more information, see Concurrent call capacity for Edge models.

Part NumberTH-900-PCEDGE-6140100
Model NumberEdge Mini v2
PlatformHPE ProLiant MicroServer Gen10 Plus
CPUIntel Xeon E-2224 3.4 GHz
RAM16GB RAM
Hard Drive2 x 1TB SSD
Storage Drive Bay4 x large form factor non-hot plug drive bays
RAID ConfigurationRAID 1
Ethernet1 Intel i350 AM4 1Gb, 4-port network controller
USB Interface

1 x USB 2.0 Type-A port (internal)

4 x USB 3.2 Gen1 Type-A ports (back)

2 x USB 3.2 Gen2 Type-A ports (front)

Power Supply (AC Input)180W External Power Adapter, Non-Redundant Power Supply

Physical and operational specifications

Form Factor

Ultra Micro Tower

Dimensions (HxWxD)

11.6 x 24.5 x 24.5 cm

4.58 x 9.65 x 9.65 in

Weight (approx.)4.23 kg (9.33 lbs)
Operating Temperature10° to 35°C (50° to 95°F)
Storage Temperature-30°C to 60°C (-22°F to 140°F) M
Relative Humidity10% to 90%
Acoustic Noise During OperationLWAd 3.6 Bels (Entry) 3.6 Bels (Performance)
LpAm 21 dBA (Entry) 21 dBA (Performance)
Input Requirements
(per power supply)

Rated Line Voltage: 100 V AC to 240 VAC

Rated Input Current: 2.5 A (at 90 VAC) 

Rated Input Frequency: 50 to 60 Hz

Rated Input Power: 180W Power Supply

Power Specifications Power Supply Output (per power supply)

Rated Steady-State Power:

  • 180 W Power Supply
  • 180 W (at 100 VAC)
  • 180 W (at 200 VAC)

Maximum Peak Power:

  • 180 W Power Supply
  • 180 W (at 100 VAC)
  • 180 W (at 200 VAC
Concurrent Call Capacity

100 calls using TLS and Opus recording

See Concurrent call capacity for Edge models for a comparison.

Warranty3-year Advanced Product Replacement