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Genesys Cloud browser extensions content list

This article lists all relevant content for the Genesys Cloud browser extensions (Genesys Cloud for Chrome and Genesys Cloud for Firefox).

General

Extensions

OverviewClick to expand

Get startedClick to expand

Advanced setupClick to expand

Call controls and basic interaction tasksClick to expand

CRM functionalityClick to expand

Client-configurable functionalityClick to expand

Call history and user inbox notificationsClick to expand

Visual engagementClick to expand

TroubleshootClick to expand

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