Configure default flow settings
Series: Create a call flow
Previous suggested step: Add the inbound flow
Next suggested step: Basic flow design steps
Under Settings, set the default flow behavior. Here, you can:
- Define and manage flow architecture
- Activate and maintain flows
- Monitor and perform other flow and prompt tasks as needed
For more information, see the following pages:
| Page | Features you can configure |
|---|---|
Manage the length of time to wait for a caller to enter an initial digit, and the amount of time to wait between digits, before timing out and passing control to the flow's parent menu, if one exists. | |
Manage default flow behavior if Architect encounters an error within a flow. | |
Manage the number of times that the greeting plays before Architect passes control to the menu's default node if one exists. Also manage the number of seconds to wait for caller input before repeating the audio prompt. | |
Manage language for playback or recording of a voice prompt. | |
Manage general and default flow level speech settings such as company directory, timeout and confidence levels, and maximum speech length. |
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