Download a screen recording
You can download policy-based screen recordings one at a time.
- Click Performance > Workspace > Interactions.
- Click Analytics > Analytics Workspace.
- Click an interaction.
- If applicable, click Next Recording to navigate through the recordings associated with the interaction.
- Click View Screen Recording. A playback window opens.
- At the top of the playback window, click Download. For more information about playing back downloaded screen recordings, seeWhat is the format of downloaded screen recordings?
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