Create custom properties

1. Click Admin.
2. Under Telephony, click Trunks.
3. Click Menu > Channels > Telephony > Trunks.
4. Click the appropriate tab: External Trunks or Phone Trunks.
5. From the list, select the trunk you want to configure.
6. Under the External Trunk Configuration or the Connection Configuration section, click Custom.
7. Click Create.
8. In the Property Name field, enter a name that you want to assign to the property.
9. Use the Data Type drop down to choose the date type that you want to assign to the new property.
10. In the Value field, enter a value that corresponds to the selected data type that you want to assign to the property.
11. Click Save External Trunk or Save Phone Trunk.

For phones, custom properties can be created in Phones as well as Base Settings configuration.

1. Click Admin.
2. Under Telephony, click Phone Management.
3. Click Menu > Channels > Telephony > Phone Management.
4. Click the appropriate tab: Phones or Base Settings.
5. From the list, select the phone or base setting you want to configure.
6. Under Phone Configuration, click Custom.
7. Click Create.
8. In the Property Name field, enter a name that you want to assign to the property.
9. Use the Data Type drop down to choose the date type that you want to assign to the new property.
10. In the Value field, enter a value that corresponds to the selected data type that you want to assign to the property.
11. Click Save Phone or Save Base Settings.