Skip to main content

Faster search, fewer clicks, more accessible. A new navigation experience is here!

Learn more

English
Hindi
العربية
繁體中文
Dansk
Čeština
Nederlands
Suomi
עִברִית
Français
Deutsch
Italiano
日本語
简体中文
한국어
Norsk
Polski
Portugues
Español
Svenska
ภาษาไทย
Türkçe
українська

Home
Add clients

Add clients

AI-generated summary

Genesys Cloud allows adding client information through External Contacts. You can bulk upload client data, sync with Salesforce, or manually add clients one by one. Features include bulk uploading client data, syncing with Salesforce, and adding clients manually. This enables managing client data in Genesys Cloud for sales and support workflows.

Use External Contacts to add client information. You can:

Perform a bulk upload of client information.
Sync with your Salesforce account.
Manually add clients one at a time.

[NEXT] Was this article helpful?

Get user feedback about articles.

Was this article helpful?*

Yes

No

HTML Block

If you still have questions you can ask the community for help.

Email

Feedback

I have read and understand the Genesys Cloud privacy policy.

Suggested articles

About clients
Clients dashboard overview
Client does not appear
Authorize an OAuth client
Interactions in the client menu

Copyright © 2025 Genesys. All rights reserved.

Terms of use Privacy policy Email subscription Cookies settings