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About the Resource Center

Delete an application integration

To permanently remove a third-party application integration from Genesys Cloud, delete it.

Note: To remove a client application temporarily, deactivate it.
  1. Click Admin.
  2. Under Integrations, click Integrations.
  3. Click Menu > IT and Integrations > Integrations.
  4. Click to display the Actions menu for the integration. Then select Deactivate Integration.
  5. Next to the integration, under Edit Integration, click Delete Integration.
  6. Click Yes.