Add a relationship

Relationships represent the connections between the people at your company and external organizations.

1. Click Directory > External Contacts.
2. Click Menu > Contacts > External Contacts and Organizations.
3. Click the Organizations tab.
4. (Optional) If necessary, search for the organization.
5. Click the organization.
6. Under Relationships, search for a Genesys Cloud user.
7. In the Relationships section, click  Relationship.
8. Search for a Genesys Cloud user.
9. Select the user.
10. In the box, type the nature of the relationship.
11. Click Save.