Enable a script to use external data

Scripter > Script > View

The following permissions are required to use a script with data actions

Integrations > Action > View, Execute

Related Permissions

Script designers need View and Execute permissions. To add a data action to a script, designers don’t need Add, Delete, and Edit permissions. Those permissions are only required if the designer needs to add, edit, or delete a data action integration. See Products, roles, and permissions list.

Enabling a script’s Data Actions property allows it to use external data actions. Data actions are disabled by default.

Click Admin.
Under Contact Center, click Scripts.
Click Menu > Digital and Telephony > Interactions Assets > Scripts.
Click a script’s name to open it in the editor.
Click Script > Script Properties.
Click the Data Actions property group.
Set the switch to its Enabled position.

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